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Frequently Asked Questions
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Are there other colour films, apart from white?
Yes, aside from white, which is our most popular colour, there is also grey and black film. When these are “ON”, they do not turn clear like the white film, but will allow you to see out and in through a grey or charcoal transparent layer, somewhat like tinting. When these films are opaque (“OFF”), they allow much less light into the room than white film and will provide much more light blocking into the room during daytime.
What happens if power is lost to my house?
The “OFF” state (unpowered state) of the film is opaque, so if you lose power, the film will immediately turn opaque, and your privacy is protected. Power must be present to turn the film clear (ie, “ON” state).
Can I retrofit smart glass to my existing windows or doors?
Yes! Luna Smart Glass is designed for easy retrofit installation, making it an ideal upgrade for existing windows or doors without the need for a full replacement.
How do you customize the film for my project?
We create each film to match your specific window or door dimensions. Our team can also design films for irregular shapes and work around fixed elements like hinges or handles.
What maintenance is required?
The film is low maintenance. Regular cleaning with a soft cloth and a non-abrasive cleaner is usually sufficient. Detailed care instructions are provided upon installation.
How do I get a custom quote?
Visit our “Get Quote” page and fill out the form with your measurements and project requirements. One of our experts will follow up with personalized pricing and next steps.
What is the ordering process?
Our process is simple: request a quote by submitting your project details and window measurements. Once we review your information, we provide a custom design and pricing proposal.
Do you offer professional installation?
Yes, we can arrange professional installation to ensure your Luna Smart Glass Privacy Film is fitted perfectly.
What kind of support and consultation do you provide?
We offer expert consultation from the initial quote through installation. Our team is here to answer any questions and assist with troubleshooting or maintenance.
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